We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may request a return or refund within 14 days of receiving your item.
To be eligible for a return, your item must be:
Unused and in the same condition you received it
In the original packaging
Accompanied by a receipt or proof of purchase
To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide instructions on how to proceed.
Once we receive and inspect the returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original method of payment within a few business days.
Certain types of items cannot be returned, such as:
Perishable goods
Personalized or custom-made items
Digital downloads or gift cards
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number. We will send a replacement or process a refund at no extra cost.
Shipping costs for returns are the responsibility of the customer, unless the return is due to our error (damaged or wrong item).